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How to process absence requests?

Find out how to handle the various absence requests submitted by your employees.

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How to process an absence request?

Go to "Absence Requests" (Demandes d'absence) from your profile in the top right corner:

  • Access the Requests to process (Demandes à traiter) tab.

  • Click on the arrow at the end of the relevant row to open the request.

  • Consult the team schedule if you wish to check if other employees are absent at the same time.

  • Click on Accept request (Accepter la demande) or Refuse (Refuser). Once accepted, the absence is directly added to the schedule.

💡 For customers on the People plan, a forecast balance may be displayed during a paid leave request. It helps you know in advance the number of paid leave days remaining for your employee. For the forecast balance to appear, paid leave management must be activated in the HR tab.

The employee is automatically notified once their absence request has been processed.


Who can process absence requests?

On Combo, Managers, Directors, Administrators, and Owners can process absence requests.

💡

  • Administrators and Owners can process all requests.

  • Directors can process all absence requests from employees and managers within their establishments.

  • Managers can process all absence requests from employees in their teams if they have access to their profiles.

  • If a Line Manager (responsable hiérarchique) is added to the employee's contract, only this manager will receive the request by email.


What are the other tabs available in Absence Requests?

Processed requests :

All your processed requests, whether they were accepted, refused, or deleted.

Expired requests :

All requests that were not processed before the start date of the absence become expired.

Absence calendar :

An absence calendar by establishment, allowing you to visualize requests to be processed, accepted requests, and absences created directly on the schedule.

To go further:

  • To learn more about activating paid leave balances, click here.

  • It is also possible to set a notice period for leave requests. We show you how to do it in the settings preferences here.

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