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Communicate the schedule to my teams
How to set up and send your schedule by SMS to your teams ?
How to set up and send your schedule by SMS to your teams ?

Would you prefer your employees to receive their schedule by text message ? Here we explain how to do so !

Joanna Legeay avatar
Written by Joanna Legeay
Updated over a week ago

How to activate and set up the add-on and send your schedule by SMS ?

Head to Settings > SMS notifications :

  • Click on 'Enable' to activate

  • Tick the SMS option for the employees you want. By default, sending is deactivated for all employees.

Good to know :

  • If the employee has disabled the option “Authorize the admin to modify my personal information” in their personal preferences, it won’t be possible to activate the SMS feature from their profile.

  • If an e-mail has been added to the employees' profile, then when the schedule is sent by text message, there will be an e-mail too. It is the same e-mail as the one allowing your employee to log on to their profile.

  • Please remember to enter your employees' mobile number to activate the option !

When is the SMS sent ?

We text your employees when you :

  • Publish your schedule (if the "send schedule to employees" option is enabled)

  • Create, edit or delete a shift on a published schedule

If you have more than a couple of changes to make, we advise you to un-publish the schedule and proceed with all your changes before republishing the schedule !

How the SMS received by your employees appears

That’s it, you have set up, published your schedule and a text message is sent to your employee. It will indicate the following information :

  • The location and team

  • The week and days concerned

  • The shift label

  • The shift start and end times

  • The break times

If you change a shift on a published schedule, then the SMS will inform you of what was planned before and what the shift has been replaced by. The employee will be able to clearly see the difference !

And now you know everything about sending the schedule by SMS ! 👏

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