Once you have the Combo time-clock app installed on your tablet (Android or iOS), contact us to enable the "time clock" option in your account. You'll be able to log in with your unique time-clock ID, and you're done!
We recommend using a tablet with at least iOS version 14, or Android version 11.
How the time-clock works
With the Combo time-clock, you can record the arrival and departure times of your employees in real time.
You'll be able to keep track of hours worked, breaks taken as well as their times, and the number of meals taken.
Your employee arrives on time : they appear on the time clock 2 hours before a shift. They click on their name to indicate arrival and sign in (a photo is taken only if the option is activated). The same applies at the end of a shift.
Your employee arrives late : they appear on the time clock as late until they click on their name to enter their arrival details.
If an employee arrives late or leaves early, in addition to signing in (and taking a photo if the option is activated), you can require the employee to provide a justification : a small window will open asking them to enter a message for their manager explaining why they are late/early.
Your employee doesn't clock in at all : they disappear from the time clock 30 minutes after the supposed end of the shift.
When your employee has clocked in normally, they disappear from the time clock 30 minutes after the end of the shift. If they forget to clock in at the end, they appear up to 4 hours after the end of the scheduled shift.
Good to know :
If your employee does not appear on the time-clock, double-check that the schedule is published and that their shift is not scheduled at another location.
If you have a last minute change in your schedule, your employee can still clock-in with the feature Clock-in without a scheduled shift enabled (this will depend on your settings, to find out how to set it up. Go here 👈).
You can also authorize your employees to sign in via the mobile application. Click here to activate it !
Managing clock-ins that differ from the schedule
All your employees have clocked in correctly, so there's nothing to complain about ? It's perfect ! 🔥
But in reality we know that some employees can forget to clock in, it happens !
Rest assured, we'll explain how to deal with late or early arrivals, as well as early or late departures.
If the shifts signed in are different from those planned, you can see them very quickly: these hours are highlighted in orange !
It's not clear ? Okay, let's sum it up :
From the time-clock report, view the shift times and validate the elements to be taken into account - we'll tell you more here 👈