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How to suspend your subscription?

Discover how to cancel your subscription.

Updated over a week ago

Click on your initials or profile picture in the top right:

  • Go to Subscription.

  • Click on Suspend my subscription.

  • Enter a reason.

  • Click on Suspend.

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  • For a monthly subscription, your subscription remains active until the end of the current period, then is automatically suspended at the next billing date, without any new charges.

  • For an annual subscription with commitment, cancellation does not stop payments and you remain obligated to settle your invoices until the end of your commitment.

  • After cancelling your subscription, your data remains accessible. Contact our support team if you need to download certain information.

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