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How to reset your Combo account password?

Reset your Combo password in a few steps. Follow the guide and see what to do if you don’t receive the email.

Updated over 3 weeks ago

Where can the user reset their password?

To reset your password, go to this page:
👉 Combo login page

Then follow these steps:

  • Click on Forgot password

  • Enter the email address linked to your Combo account

  • Click on Reset password

  • Check your inbox and click on the reset link in the email

💡 Can’t find the email? Check your spam or promotions folder too.


What requirements must the new password meet?

To keep your data secure, Combo requires a strong password with at least:

  • 8 characters

  • 1 uppercase letter

  • 1 lowercase letter

  • 1 number

  • 1 special character: # ? ! @ $ % ^ & * _ . , -


Why doesn’t the password reset work?

If you don’t receive any email — even in your spam or junk folder — here’s why it might be happening:

👉 Has the user activated their Combo account?

Getting schedules by email doesn't mean the account is active.

📩 You should have received an email titled “Your Combo account” with an “Activate your account” button.
If not, ask your manager to resend the invitation.

👉 Does the inbox block Combo emails?

Some email providers automatically block Combo messages.

🛠 Contact us via the bubble at the bottom right of your screen — we’ll help you out!

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