How to create my locations on Combo ?

What's the best way to manage various locations ?

Kimberley avatar
Written by Kimberley
Updated over a week ago

When creating your Combo account, your first location is, by default, created !

If you have more than one location, you can create as many as you wish !

There are 2 options :

  • All locations under the same billing account

  • Each establishment is independent, with its own billing account

Let's go into details !

1. All locations under the same billing account

With a single billing account, you can manage multiple locations in the same account, have a comparative dashboard, and easily schedule employees across multiple locations.

There will only be one invoice generated for all locations. If you would like to keep the management or your locations on one account, but have separate invoices, please reach out to your account manager or reach out to our support team via chat in the small bubble in the right-hand corner !

Each employee is assigned to a main location by default in their contract, but you can still authorize some employees to be scheduled at different locations. To do so, you will have to fill in the profile following this article 👈

How to create a location ?

  • Head to Settings

  • Select "Locations & schedules"

  • Click on "Add a location"

  • Fill in all the information concerning this location

  • Set up the location by following this article

2. Each location, with its own account and separate billing

With completely separate accounts, each location is fully independent.

Each location will have their own invoice.

Employees assigned to an account will only have access to the establishment linked to it, whether on our website or the mobile application.

If your employee has to be scheduled at several sites, you will have to create a profile for each account, using the same first name, surname and e-mail address.

If you have a profile on several accounts, you can access each one by clicking on your name in the top right-hand corner.

How to create a new billed account ?

  • Head to Subscription > Payment Information

  • Click on "Create another billing account" in the blue banner :

  • Fill in your new account's information, and you are all set ! 🥳

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