Who receives email alerts?
Alerts are automatically sent to the following roles:
Owners.
Administrators.
Directors.
Managers.
💡 Good to know:
Employees do not receive email alerts directly.
Alerts are sent to the email address entered in each user's Combo profile.
You can view residence permit expiration deadlines from HR > Residence Permit Tracking.
What types of alerts are sent and when?
End of probation period
Email sent 14 days before the end.
Email sent 8 days before the end.
Medical visit
Email sent 30 days before the next scheduled visit.
If no date is entered, email sent 2 months after the contract start date.
Residence permit expiration
Email sent 30 days before expiration.
Email sent 8 days before expiration.
💡 Good to know: It is not possible to modify reminder dates or customize alert reasons.
How to disable alerts?
Go to your profile in the top right corner of the screen:
Click on your profile.
Select My Preferences.
Disable the desired email alerts.