How to verify if the DPAE feature is activated ?
The DPAE option is enabled by default. To verify or reactivate it:
Go to Configuration, then Preferences.
Ensure that the DPAE option is checked.
How to submit an employee's DPAE ?
Legally, each employee must be declared within 8 days prior to their start date to avoid penalties. It's advisable to anticipate this step as early as possible. Combo allows you to submit the DPAE up to 8 days before or after the employee's start date.
From the employee's profile:
Navigate to the Contracts tab.
Click on the Déclaration Préalable à l'Embauche (DPAE) section.
If the status is Pending, click the button and then select Submit DPAE to send the declaration to URSSAF.
If the status is Missing Information, click the button to view the list of missing details and complete them accordingly
Note:
If you're declaring an employee for their first job, they must contact the health insurance fund (Caisse d'Assurance Maladie) of their residence for proper management of their file. They can visit Ameli or call 3646 (local call rates apply from a landline).
Error messages may appear if the social security number is incorrect, such as being too long or short, having an inconsistent key, or an invalid format
How to retrieve the receipt ?
The document can be downloaded from your URSSAF employer account. Allow a few minutes for processing. If it doesn't appear, please wait or contact URSSAF.